ITIL Service Desk Solutions

HelpMaster has been designed specifically for price conscious small to medium sized Help Desks and service desks.

Do you need the functionality of enterprise-class software, without the massive price tag of top-tier products like Service Now, BMC Remedy, Cherwell, CA, Infra and the like?

Finding the solution that meets your specific Help Desk requirements is crucial. All Help Desk products often look the same in the first pass; however, there are significant differences in the detail and this is where making the correct choice becomes important.

To help you with your decision, PRD Software allows you to get a quick overview via the online demonstration. Then download a fully functional trial version of HelpMaster for thorough user testing prior to purchase.  For downloads, please see the main HelpMaster website at

Education and consulting services are available to ensure your implementation of HelpMaster is easy and successful.


ITIL® - "ITIL® is a Registered Trade Mark of AXELOS Limited."