Job Monitor

Keep you finger on your helpdesk pulse at all times with the HelpMaster Job Monitor.

The HelpMaster Job Monitor is a handy application that continually monitors the job count within a staff members job queue.  When it is activated, the Job Monitor will provide a visual and audible alert if there is any change in the number of jobs that are assigned to a given staff member.  This makes the Job Monitor a useful application to keep a watch on your job count in HelpMaster, even when you are not currently logged into HelpMaster.

The Job Monitor will provide an alert if there is an increase or a decrease in any of the following :

  • The number of jobs assigned to your person job queue within HelpMaster
  • The number of jobs assigned to the skill group that you belong to
  • The number of reminders that are associated with you

When any of these events occur, the Job Monitor will play a sound and also display a small popup window in the lower left of your computer screen, similar to an email alert.

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